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Frequently Asked Questions

We sure do!  DMT stock the equivalent, high quality that the big-name makeup brush brands have, usually at a much more sensible price!  Shop our entire collection of brushes here.

We have loads of vegan-friendly synthetic hair options to choose from.  Take a look at our main brushes category, then filter on the Brush Hair Type.

The synthetic-based brushes work best for cream eyeshadows and concealers, like this one.

Whether you are using makeup brushes for personal use OR if you’re a Makeup Artist (MUA) working with clients, it’s important to sanitize and clean your brushes to ensure bacteria are kept at bay. The quickest and simplest method is to use Cinema Secrets Brush Cleaner.  Spray some onto the brush and gently brush the bristles onto paper towel. 

We endeavour to dispatch orders within 48 hours. We ship orders on Mondays, Wednesdays, and Fridays. Busy times such as a sales event or Christmas time, our dispatch time can take up to three (3) business days or longer. We appreciate your understanding.

We ship orders from our warehouse in Queensland, Australia. Please see below the approximate time for METRO deliveries. Please keep in mind that Designer Makeup Tools does not accept responsibility for late parcels caused by couriers.


  • QLD: 2 to 4 business days
  • NSW: 3 to 4 business days
  • VIC: 3 to 5 business days
  • ACT: 3 to 4 business days
  • SA: 4 to 6 business days
  • TAS: 5 to 6 business days
  • NT: 10 to 14 business days
  • WA: 6 to 8 business days

Some restricted items such as dangerous goods may take longer as they need special handling.


Please visit to find up to date delivery times to your country.

If you can't find a tracking number in our dispatch email, please check your junkmail and you will find an email from Aramex.

You can track your parcel by going to

Please allow 48h for the tracking to work.


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Money Back Guarantee

If you are not happy with the purchase for any reason, or the goods received are damaged or faulty, send them back and get a FULL REFUND! No questions asked.


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